Track your order

Track Your Order

Thank you for shopping at Godom Store Shop! We want to ensure you can easily track your order after making a purchase. Follow the steps below to check the status of your order:

1. Track Your Order Online

To track your order, please follow these steps:

  • Visit our website and go to the Order Tracking section.
  • Enter your order number and the email address associated with your account.
  • Click the "Track Order" button to view the status of your shipment.

2. Check Your Email

Once your order has shipped, you will receive a confirmation email containing:

  • Your tracking number
  • A link to the carrier's website where you can track your shipment in real-time.

3. Carrier Tracking

You can also track your order directly through the carrier’s website using the tracking number provided in your shipping confirmation email. Common carriers we use include:

  • DHL
  • FedEx
  • UPS
  • China Post

Simply enter the tracking number on the carrier's website to see the latest updates on your shipment.

4. Delivery Status

You will receive notifications regarding the status of your order, including when it is out for delivery and when it has been delivered. Please allow up to 24 hours for tracking information to be updated after the package has been shipped.

5. Contact Us for Assistance

If you have any questions about your order or if you are experiencing issues with tracking, please do not hesitate to reach out to our customer service team:

Thank you for choosing Godom Store Shop! We appreciate your business and are here to assist you every step of the way.